(5.0 / 5)1354+ Ratings

The Music Stand Reviews

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Overall Rating

5.0
6 Reviews
  • 533%
  • 467%
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  • 10%

About The Music Stand

The Music Stand is a unique online store that offers a wide range of music and art themed products perfect for all music lovers. From apparel, accessories, instruments, posters, home decor, jewelry, and instructional materials, The Music Stand has it all. Originally established in New York City in 1977, the company has since relocated to several locations and is currently based in Springfield, MO.

As the #1 retailer of music gifts in the USA, they aim to provide a fun, secure, and easy shopping experience for their customers. They also offer a Musicians Emergency Fund and virtual programs to support professional musicians. With their expanding product line and commitment to supporting the music community, The Music Stand is a great destination for all things music-related.

Customer ratings by feature

  • Good Value
    4.0
  • Shipping & Delivery
    4.0
  • Price & Quality
    4.0
  • Return Policy
    4.0
  • Customer Service
    4.5

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The Music Stand Customer Reviews (6)

0/5
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David Fitzgerald
David Fitzgerald
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Feb 13, 2023
Kiera Baxter
Kiera Baxter
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Feb 12, 2023
Terry Bagley
Terry Bagley
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Feb 12, 2023
Larry Downs
Larry Downs
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Feb 9, 2023
Timoteo Mazzi
Timoteo Mazzi
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Feb 8, 2023
Mille Kruse
Mille Kruse
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Feb 8, 2023

The Music Stand Customer’s Q&A

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The Music Stand FAQs

FAQ

About Themusicstand.com Payment Method?

The Music Stand offers a secure payment process and does not store credit card details. Customers can make purchases using credit cards, and refunds are issued back to the original credit card used. Additionally, PayPal purchases are refunded back to the PayPal account, and purchases made by check are refunded via a company check. It is important to note that shipping charges are not refundable, and for items returned using a pre-paid label not due to The Music Stand's error, the cost of return shipping will be deducted from the refund.

FAQ

How can I check my order history or financial records?

Click the "My Account" link at the top right-hand side of the website to review your orders. For further assistance, please contact customer service.
FAQ

When will my credit appear on my account?

Credits usually take 7-10 business days from the time the store receives your item(s).
FAQ

Do I have to pay sales tax?

Sales tax is only applicable to orders shipped to Missouri (the same state as the distribution center).
FAQ

How do I return an item?

To return an item, send it to the Returns Department at the store's Springfield, MO address. Enclose a copy of the packing slip and write the order number on the outside of the package. Shipping charges are not refundable.
FAQ

What are the payment options?

The store currently accepts Visa, Mastercard, Discover Card, PayPal, and checks by mail. Orders paid by check must wait until the check clears payment before shipping.
FAQ

What are the shipping options?

The store currently ships via FedEx, UPS, and the US Postal Service, and determines the carrier at the time of shipping. Delivery times may vary for personalized items, remote locations, Alaska, Hawaii, Puerto Rico, APO/FPO addresses, and international destinations.

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